We’ve put together a series of frequently asked questions to help you use your Desktop Calendar and Lite Calendar. Just click on a link below. The features marked with a * are available only on the Desktop Calendar.

Setting up an account and logging in

Using your calendar

Can't find what you're looking for? Send an email to ebookerscalendar@halperncowan.com.

 
 

How do I create an account?

Click here then select Download. After installing the calendar application on your computer, a new window will appear in which to input your personal travel preferences and create a username and password. You can use this username and password to log in to the ebookers Desktop Calendar and Lite Calendar.

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I've forgotten my username and password

If you have set up an account but can't remember your username and password, you should go to www.ebookerscalendar.com/Onlinecalendar.aspx and select the Forgotten Password link to be sent a reminder email.

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Can I change my username and password?

Using the Desktop Calendar, you can change your password only by going to Preferences > User Profile > Change Password. Otherwise you can change your password at www.ebookerscalendar.com/Onlinecalendar.aspx

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How do I access my Desktop Calendar account on another machine?

The Desktop Calendar application will need to be downloaded onto the machine you are using. You can then login using your existing username and password. Otherwise you can view your calendar online using your Lite calendar at www.ebookerscalendar.com/Onlinecalendar.aspx.

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Can someone else use my Desktop Calendar to login to their account?*

They will need to double click on the calendar icon to launch the login prompt. They can then enter their username and password to access their account. You may need to ensure that your calendar is not set to 'sign me in automatically' (See: How do I change my calendar start up settings).

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I've created my account, how do I access my Desktop Calendar?

If you selected Create Shortcut during the Installation process, you will be able to access your calendar by double clicking the Bubble icon on your desktop. Otherwise, go to Start > All Programs > ebookers Calendar. Alternatively, double-click the bubble icon in your task bar (bottom right of the screen).

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How do I login automatically without re-entering my password and username?

Select "Remember Me" the next time you login to your Desktop or Lite Calendar.

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Is my personal information secure?

Your ebookers Calendar has security measures in place to protect the loss, misuse and alteration of the information under our control. At no time are your details transmitted un-encrypted over the Internet. We also operate behind a firewall to ensure there is no unauthorised access to our systems. If you are concerned about someone accessing your personal Calendar, ensure that you Sign Out in the Lite Calendar or deselect Remember Me in your start up panel or Calendar Preferences. Please refer to the Privacy Policy for more information.

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How do I view a day entry?

Click on your chosen day. You can then choose whether to "Add Event" or "Print Day". You can also scroll through your calendar by selecting "Previous" or "Next".

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How do I edit a personal event in my calendar?

Select your chosen day and click on the pencil icon. There are some things that you cannot edit like World Events and public holidays.

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How do I create a recurring event?

Select your frequency in "Repeat Event", when adding a new event.

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How do I change the view size of the calendar?*

Select View > Calendar View > Text View. Alternatively double click anywhere in the empty space at the top of the calendar.

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How do I set a personal reminder?*

Click on chosen day > Add Event > Remind Me.

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How do I scroll between days?

Click on chosen day > Next / Previous.

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How do I scroll between months and years?

Select from the arrows on the left and right of the date bar underneath the navigation.

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How do I change my calendar image?

Double click on the image or go to View > Image > Select Image.

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How do I change my viewing mode to see more events?*

Just double click on the ring binder or click the square symbol on the top right of the calendar.

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How do I find out where the photograph was taken?

Hover your mouse over the image and a brief description will appear.

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How do I view travel offers?

Just click on your chosen offer or select Next to see more offers.

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How do I increase my chances of winning a flight giveaway?*

The more you use your calendar over the month, the more likely you are to catch a competition offer or last-minute deal. You'll need to be connected to the internet to receive an alert.

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How do I move my calendar around my desktop?*

Just click and hold, any empty space at the top of the calendar by the ring bind.

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How do I disable the calendar so it doesn't appear when I start up my computer?*

Go to Preferences > Calendar Settings then deselect Load Calendar in Start Up

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How do I change my calendar start up settings?

Go to Calendar > Calendar Settings then select how you would like your calendar to start up and press Save.

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How do I print out my calendar?

Go to File > Print > Print Month / Print Day

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How do I close the calendar?

You can either exit the calendar by going to File > Exit. Alternatively, you can click on the X on the top right of your calendar or right click on your Calendar icon in your Task Bar and select Quit.

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How do I uninstall the calendar application?*

Go to Start > Control Panel> add or remove programs
Then select ebookers calendar from the list and follow subsequent instructions.

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How do I change my user profile (birthday, password, travel preferences)?

Go to Preferences > User Profile

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How do I turn off the sound of an alert notification?*

Go to Preferences > Calendar Settings > then uncheck Play Alert Sounds

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What does Snap to Screen Edge mean?*

If you select Snap to Screen Edge, the Calendar will 'Snap' to the edge of the screen when it is close to any of the four sides of the screen. The Calendar will not move beyond the 'Edge' of the screen.

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I have multiple events on a day but only one icon appears?*

Only one icon can be displayed per day in icon mode. You can view up to 3 events per day in Maximised mode by double clicking on your calendar ring binding or clicking the square symbol on the top right of your calendar.

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